Returns & Exchanges
We want you to be completely satisfied with your Dogtra fashion items, which is why we offer a 30-day return window for all unworn apparel in its original packaging. If your purchase doesn't fit or meet your expectations, our hassle-free process ensures a quick exchange or full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the pre-paid shipping label provided via email and securely pack your items with all original tags attached.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.
Receive Your Refund
After our warehouse team inspects the returned garments, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing